Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
All returns are subject to a 25% re-stocking fee. The restocking fee covers the cost of our order processing and restocking process. Please inquire for details.
10% cancellation fee applies on applicable orders.
Items you wish to return MUST be approved prior to your return. Contact us for a RAN# (Return Authorization Number) and specify your reason for return. All return inquiries must be sent to us within 10 days of receiving your order.
Approved Returns MUST be sent back to us within 30 days of receiving your RAN#.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
No returns, cancellations, or refunds are allowed on special order items.
All sales final on custom units, camshafts and prototypes.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Only regular priced items may be refunded. Sale items cannot be refunded.
Please contact us if inquiring about exchanges or replacements. Send us an email at firstname.lastname@example.org and send your item to: 2060 S Lynx Pl Ontario, CA 91761 USA.
To return your product, you should mail your product to: 2060 S Lynx Pl Ontario, CA 91761 USA.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at email@example.com for questions related to refunds and returns.